====== Using the Polycom SoundStation2 ======

The Blackburn Room is equipped with a Polycom SoundStation2 audio phone conferencing system.

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===== Setting Up the Polycom SoundStation2 =====

==== Polycom SoundStation2 Base Station ====

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The SoundStation2 Base Station connects to the phone jack at the Crestron Control Panel and provides a wireless connection to the SoundStation2 Console.

__To connect the Polycom SoundStation2 Base Station:__
  - Retrieve the Base Station from the Equipment Cabinet.
  - Place the Base Station on the window ledge next to the Crestron Panel and connect the power cord to a free power outlet.  The cord has been wrapped to provide sufficient slack to reach an outlet without excess.
  - Connect the phone cord to jack **V4038N-08** (the one on the upper left).

=== Troubleshooting ===

  * Confirm the power LED is active when the Base Station is plugged in.  There is no ON/OFF switch, so if the LED is not on, confirm the power cable is securely inserted.
  * Otherwise, ask your Booking Contact or the IC Operations Group for technical support.

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==== Polycom SoundStation2 Console ====

<WRAP right 400px>{{blackburn:accessories.polycom.console.png?390|Polycom Console}}</WRAP>

__To set up the Polycom SoundStation2 Console:__
  - Retrieve the Console from the Equipment Cabinet.
  - Place the Console at the table in front of the primary user(s).
  - The Console contains a rechargeable battery that should provide power for a maximum of 8 hours usage.  You may wish to instead connect the power cord to a table power-bar or floor outlet.
  - Wait for Console to connect to the Base Station.  The LCD Panel will indicate ''Ready''. 
 
__Placing a Call:__
  - To obtain a dial tone, press the Handset Button. {{blackburn:accessories.polycom.button.handset.png?48|Polycom Handset Button}}
  - Dial the desired number.  (Remember, UofT phone systems need **9** first to dial out)
  - To cancel the call, press the Handset Button again.

__Answering a Call:__
  - Press the Handset Button {{blackburn:accessories.polycom.button.handset.png?48|Polycom Handset Button}} to answer an incoming call.
  - The three Call Status LEDs will blink green when the phone rings.
  - The phone number in the Blackburn Room is **(416) 978-8257**.  This number is also on a label on the Console for easy access.

__Answering a Second Call:__
  - If you are on a call when another call is received, you will hear a tone.
  - Press the Conference Button {{blackburn:accessories.polycom.button.conference.png?48|Polycom Conference Button}} to answer the incoming call.  The first call will be placed on hold.
  - Switch back and forth between calls using the Conference Button.

__Adding a Second Call:__
  - While on an active call, press the Conference Button. {{blackburn:accessories.polycom.button.conference.png?48|Polycom Conference Button}}  The first call will be placed on hold.
  - Dial the number you wish to call.
  - Once the second party has answered, press the Conference Button to join the second party to the original call.
  - To drop the second call, press the Conference Button again.

__Ending a Call:__
  - To end a call, press the Handset Button.

__Placing a Call on Hold:__
  - To place a call on hold, press the LCD Menu Button under the ''**HOLD**'' entry.
  - To resume a call, press the LCD Menu Button under the ''**RESUME**'' entry.

__Muting a Call:__
  - To mute a call, press the Mute Button.  {{blackburn:accessories.polycom.button.mute.png?48|Polycom Mute Button}} The Call Status LEDs will glow red while the call is muted.
  - To unmute a call, press the Mute Button again.

__Redialing a Call:__
  - To re-dial the number of your last call, press the LCD Menu Button under the ''**REDIAL**'' entry.

__Adjusting Speaker Volume:__
  - To adjust the speaker volume, press Volume Up and Volume Down Buttons as necessary.
  - During a call, the Volume Buttons adjust the Speaker volume.
  - When in the Ready state (on-hook), the Volume Buttons adjust the Ringer volume.
  - When listening to a dial tone (off-hook), the Volume Buttons adjust Dial Tone volume.


=== Troubleshooting ===

  * If the LCD panel indicates ''**NO SIGNAL**'' rather than ''**READY**'', confirm the Base Station is on and that it is within range of the Console (being out of range shouldn't be possible inside the Blackburn Room).
  * If the LCD panel indicates ''**Low Battery, Please Charge**'' (or the unit is beeping), then the internal battery is below 20% charge.  Connect the power cable to a table/floor outlet and confirm the power cord is securely attached to the Console.
  * if the LCD panel indicates ''**Charging**'', the charger is connected and the battery is recharging.  The system may be used while the battery recharges.
  * If no Dial Tone is heard after pressing the Handset Button, confirm the phone cord is attached to the Base Station and the upper left phone jack, **V4038N-08**.
  * If you hear short silences, echos, or clipped speech, this may be caused by excessive noise close to a microphone.  Move laptops, papers, cups, and other noise-producers away from the console and microphones.
  * Otherwise, ask your Booking Contact or the Information Commons Operations Group for technical support.

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==== Polycom Extended Microphones ====

The Polycom SoundStation2 comes with two satellite microphones with 2.5 metre (8 foot) cables.  The microphones can be placed around a larger table where participants would be too far removed from the Console to be heard effectively.  The extended microphone supplement the 3 microphones built into the Console.

__To connect the Polycom Extended Microphones:__
  - Retrieve the Extended Microphones from the Equipment Cabinet.
  - Unwind the cords and connect the modular plug to the jacks on the side of the Polycom Console.

__Using the Polycom Extended Microphones:__
  - The extended microphones have a ''**MUTE**'' button that will only effect the local microphone.  Muting of all microphones is controlled from the Console.
  - Press the ''**MUTE**'' button again to restore activity.

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===== Finishing Your Session =====

  - Disconnect any Extended Microphones, neatly wrap the cables, and return them to the Equipment Cabinet.
  - Disconnect the power from the Polycom Console, and return to the Equipment Cabinet. **Reconnect the power cord to the outlet in the Equipment Cabinet to recharge the Console battery.**
  - Disconnect the power and phone cables from the Polycom Base Station.  Return the unit to the Equipment Cabinet.

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