Differences

This shows you the differences between two versions of the page.

--- blackburn:techsupport [2013/03/11 18:14] – created mark
+++ blackburn:techsupport [2015/04/28 17:01] (current) – mark
@@ Line 1: / Line 1: @@
-====== Blackburn Room: Technical Support ======
+====== Technical Support ======
 ===== Who Provides Support =====
 Technical support for the Blackburn Room AV, computer, and networking equipment is provided by the Scotiabank Information Commons Operations Group.
+<WRAP clear></WRAP>
 ===== How to Contact Support =====
-{{ :blackburn:qrcode.icicle.support.png?250|QRCode for Operations VCard}}
+<WRAP right 260px>{{blackburn:qrcode.icicle.support.png?250|QRCode for Operations VCard}}</WRAP>
 The Information Commons Operations Group maintains a OneStop Contact service that is staffed from 8:30 am to 5:00 pm, Monday to Friday.
@@ Line 17: / Line 19: @@
 E-Mail: icicle.support@utoronto.ca\\
 Website: [[http://support.icicle.utoronto.ca]]\\
+<WRAP clear></WRAP>
@@ Line 28: / Line 32: @@
   * connecting room peripherals (Presentation Remote, wireless keyboard/mouse) to Room PC and Laptops,
   * setup of the Polycom phone conferencing unit.
+<WRAP clear></WRAP>
@@ Line 36: / Line 42: @@
   * software, hardware, and configuration problems on __your__ laptop,
     * including: wireless network configuration
-  * creating wireless network (UTORcwn) guest accounts,
+  * creating wireless network (UTORcwn) guest accounts - sponsoring staff can create accounts via [[https://www.utorid.utoronto.ca/guest]]
   * room cleanup.